Last updated on 28/02/2023
Your Privacy is of paramount importance to us. We are committed to safeguarding your privacy and protecting your Personal Data that is with us. This Privacy Notice outlines the details of the Personal Data we collect and process, how we handle it and the purposes for which we use it. Please read the following carefully to understand our practices regarding your Personal Data.
Throughout this document, the terms “we”, “us”, “our” & “ours” refer to TVS Emerald. And the terms “you”, “your” & “yours” refer to YOU (the individual whose Personal Data we are referring to).
Categories of Personal Data that we collect, store and process are as follows:
We collect your Personal Data in the following ways:
We use your Personal Data for the following purposes:
We process your Personal Data by relying on one or more of the following legal grounds:
Where the processing is based on your consent, you have the right to withdraw your consent at any point in time. Upon receipt of your request to withdraw your consent, the consequences of withdrawal will be communicated to you. In many cases, upon such withdrawal, we may not be able to continue offering our services to you. You may withdraw your consent by contacting us using the details specified in the ‘Contact Us’ section.
We may disclose your Personal Data to:
We may also share your Personal Data under the following circumstances:
The data collected from you is stored in India. We may transfer your Personal Data to other countries outside your country of residence for any of the purposes defined in this Privacy Notice, to the entities mentioned above. Any Personal Data that we transfer will be protected in accordance with this Privacy Notice.
We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure that appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission, and deletion. We train our employees about the importance of maintaining the privacy and security of your Personal Data. We ensure that the third parties with whom we share your Personal Data under appropriate contracts have taken appropriate security measures to protect your Personal Data in line with our policies.
We retain your Personal Data for as long as it is required to fulfil the purposes outlined in this Privacy Notice and for legal or regulatory reasons.
We use cookies and other tracking mechanisms on our website to collect data about you. We use the data collected from cookies and trackers to analyze trends and statistics. This will help us optimize and customize your website experience and to provide better website functionalities.
We collect Personal Data about you via Mobile Applications using permissions such as camera contacts/telephone, location, photo, SMS, etc. Your iOS and Android devices will notify you of the permissions that our app seeks and will provide you with an option to consent to or refuse the permission. We use the data obtained through permissions to provide the functionalities through the Mobile Applications.
Our website may contain links to websites of other organizations. This Privacy Notice does not cover how that organization processes Personal Data. We encourage you to read the Privacy Notices of the other websites you visit.
We regularly review and update our Privacy Notice to ensure it is up-to-date and accurate. Any changes we may make to this Privacy Notice in the future will be posted on this page. When we post changes to this Privacy Notice, we will revise the “last updated” date.
To the extent permissible under the law, we shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, information, or other intangible losses (even if we have been advised of the possibility of such damages), arising out of this Privacy Policy.
This Privacy Policy shall be construed and governed by the laws of India without regard to principles of conflict of laws. All disputes, differences, claims, controversies and the like, which may arise between the parties to this Privacy Policy, including construction, meaning or operation or effect of the same shall be referred to sole arbitration of an arbitrator to be nominated by the MCCI Arbitration, Mediation and Conciliation Centre (MAMC), The Madras Chamber of Commerce and Industry, ‘Karumuttu Centre’, First Floor, No. 634, Anna Salai, Nandanam, Chennai – 600 035, at the request of the authorized signatory of either TVS Emerald or yourself, as the case may be, and such arbitration shall be conducted in accordance with the provisions of the Arbitration and Conciliation (Amendment) Act, 2021, or its statutory amendments, and in accordance with the MAMC’s Rules of Arbitration and Conciliation or its amendments, in English , and the seat of arbitration shall be at Chennai; the venue of arbitration shall be as per the choice of the MAMC-appointed arbitrator. The Award passed by the Arbitrator shall be final and binding on both the Parties. The cost of arbitration shall be equally borne by the Parties.
For any further queries and complaints related to privacy, you could reach us at gdpo@tvsemerald.com.